Frequently Asked Questions

Detailed technical and legal explanations of Qbonic's 100% in-browser data processing, Groq AI metadata isolation, GDPR compliance, and Kelviq payment infrastructure.

🔍

🛡️ 1. Core Data Privacy & Zero-Server-Upload Architecture Zero Cloud Retention

100% in-browser processing. Raw CSV, TSV, and Excel data is parsed directly inside your device's local memory (RAM / Web Workers). Zero raw spreadsheet cell values or customer records are ever uploaded to remote servers or third-party cloud databases.

✨
Client-Side Isolation Guarantee

Your datasets exist exclusively within your browser sandbox. Even if our servers are completely offline, your data pivoting and formula calculations function seamlessly.

No. We operate on a strict Zero-Data Architecture. We have no database tables, object storage buckets (S3/GCS), or caching layers capable of holding your spreadsheet rows.

You can independently verify this in seconds: open your browser Developer Tools (F12 or Cmd+Option+I) → Network tab while loading files and pivoting data. You will observe zero file payloads or raw cell data uploaded over the network.

No. Your browser makes a direct client-side HTTPS fetch to Google's public CSV export endpoint. Qbonic's servers never touch the connection, inspect the headers, or proxy the stream.

All active in-memory dataset rows are immediately wiped and garbage-collected by your browser's JavaScript V8/WebKit runtime engine when the tab closes. If you explicitly choose to save a report workspace (Pro feature), it is stored exclusively on your device in your browser's sandboxed IndexedDB / localStorage—never uploaded to the cloud.

No. Qbonic executes in an isolated client-side React scope. We do not load third-party advertising trackers or invasive session-replay scripts (like FullStory or Hotjar) that capture DOM text. Our lightweight telemetry (Google Analytics in cookieless mode) only transmits high-level milestone counts with zero dataset values or PII.

No. All aggregation sums, sparkline trends, KPI formula results, and pivot table cells are calculated and rendered locally in your browser's Document Object Model (DOM).

🤖 2. AI Classification & Groq API Key Security Metadata-Only Isolation

No. Groq AI only receives high-level column metadata to suggest smart classifications and formulas. Your full dataset, customer tables, and financial records are never uploaded or shared with external AI servers.

✅ Sent for AI Suggestions
  • • Column header names (e.g. "Order Date", "ARR")
  • • Inferred column data types (e.g. Number, Date)
  • • Distinct value counts & up to 3 anonymized samples
❌ Strictly Never Shared
  • • Raw customer rows and PII
  • • Financial numbers & transaction records
  • • Complete spreadsheet tables

Absolutely. Qbonic includes an intelligent built-in rule heuristics engine that works out of the box with zero API key or external account required.

Because spreadsheets vary across business domains, automated classifications (both rule-based and AI) serve as smart starting points. We recommend reviewing the interactive Configuration page to fine-tune column types, unit formats (Currency, %, Count), and custom KPI formulas for your exact use case.

Your Groq API key is stored exclusively in your browser's private localStorage (key: qbonic_groq_api_key). It is never transmitted to Qbonic servers, telemetry endpoints, or third-party loggers.

No. Under Groq's Commercial API terms of service, data submitted via their inference endpoints is processed strictly in volatile GPU memory and is never used to train foundational AI models.

Navigate to Settings → AI Configuration and click "Remove Key". It is immediately purged from your browser storage with zero residual backups.

⚖️ 3. Regulatory & Legal Compliance (GDPR, CCPA, HIPAA) Privacy by Design

Yes. Qbonic is engineered on strict "Privacy-by-Design and by Default" principles (GDPR Article 25). Because raw dataset rows never leave your computer, there is zero persistent cloud data retention and zero cross-site behavioral tracking.

Because computation occurs entirely on the user's local hardware without transmitting Protected Health Information (PHI) to cloud servers, Qbonic supports secure in-browser healthcare data exploration without breaching HIPAA server storage rules.

You can request permanent account deletion at any time by emailing admin@qbonic.com. All authentication profile metadata in Firestore is wiped within 30 days. No raw dataset rows exist on our servers to erase.

No. We do not use Meta Pixel, Google Ads remarketing pixels, or third-party behavioral advertising cookies. Our web analytics operates in a cookieless privacy-first mode without setting persistent tracking cookies. Your analytical workflow is completely private.

📊 4. Product Usage Telemetry & Error Logging Pseudonymous Logging

We collect lightweight milestone event logs: event name (e.g. DATASET_LOADED, REPORT_SAVED), pseudonymous User_UID, device type, browser, screen resolution, and unhandled error stack traces for application reliability.

In accordance with GDPR Article 25 (Privacy by Design), using pseudonymous business IDs (e.g., SHP1000001 or guest session hash) prevents Personally Identifiable Information (PII) like email addresses from proliferating into operational telemetry logs.

Strictly zero. Telemetry only captures high-level structural counts (e.g., row count tier 10K-30K, total dimensions 4). Specific cell values, column contents, and financial amounts are never captured.

🔐 5. User Authentication & Cloud Sync Minimal Scope

Only basic profile identity (email, name, photoURL). Qbonic requests zero access to your Google Drive, Gmail, or Google Contacts.

Saved report workspaces (column layouts, formulas, aliases) are stored locally in your browser's localStorage / IndexedDB for 100% privacy.

💾
Persistent Local Templates

Even if you downgrade or switch plans, your saved metric definitions and column mappings remain intact on your computer.

💳 6. Payment Security, Billing & Merchant of Record Kelviq Protected

You can start with our Free Plan ($0) or get 14 Days of Pro Free with No Credit Card Required ($5.99/month or $49/year, saving 32%) for 60,000+ rows, unlimited dimensions, and custom KPI formulas.

Visit our complete Interactive Pricing Page. All subscriptions are powered by Kelviq with instant 1-click self-serve cancellation.

No, never. All transactions are securely handled by Kelviq, our Merchant of Record, utilizing certified PCI-DSS Level 1 compliant tokenization.

🔒
Kelviq Merchant of Record Protection

Qbonic never sees, handles, or stores your raw card numbers or billing credentials. Payments are shielded with 256-bit SSL encryption and 3D Secure verification.

Zero upfront charge & No credit card required. Every new account automatically gets 14 full days of Pro access completely free. After 14 days, you can choose to upgrade to paid Pro or seamlessly transition to the Free plan where all your saved reports remain accessible.

Step 1 • Signup
No Card Needed

14 days of Pro access starts immediately upon account creation.

Step 2 • Days 1–14
Full Pro Access

Analyze 60,000+ rows, custom KPI formulas, and unlimited dimensions.

Step 3 • Day 14 End
Upgrade or Free

Upgrade to continue saving new changes, or keep viewing existing reports on Free.

💾 7. Browser Storage, File Limits & Offline Mode Offline Capable

Connect Google Sheets, Zoho Sheets, or drag-and-drop .csv, .tsv, .xlsx, and .xls files. The engine processes up to 1,000 rows on the Free Plan and up to 60,000+ rows on the Pro Plan directly in your browser's local memory.

Yes! All pivot cube aggregations, sparklines, tables, and multi-dimension cross-filters run 100% locally in your browser DOM without requiring an active internet connection.

✈️
Airplane Mode Ready

Once the web app loads, background telemetry requests fail silently when offline with zero interruption to your dataset analysis.

Simply use Incognito / Private Browsing mode, or click "Reset Saved Reports & Local Storage" from Settings before closing the browser to ensure all local workspace cache is wiped.

🏢 8. Enterprise Governance & Security Enterprise Ready

In the current MVP release, Qbonic focuses exclusively on real-time interactive in-browser dashboard exploration, filtering, and metric calculation. File exports (such as downloading modified CSVs or PDF reports) are not currently supported; your source files remain untouched on your device, and saved dashboard views are stored privately in your local browser storage.

We maintain an active responsible disclosure program. Please report any potential security vulnerabilities directly to security@qbonic.com or admin@qbonic.com. We acknowledge all reports within 24 hours.

💬

Have a Technical Question Not Listed Here?

Reach out directly to our engineering & founding team at admin@qbonic.com.

Contact Engineering →